FREQUENTLY ASKED QUESTIONS
Where can I purchase my Sketch Pass?
Please visit our ticketing partner Cloubjoi: https://www.cloudjoi.com/shows/asialink-sketchwalk-penang-2024
No need to sign up for Cloudjoi when purchasing your pass. Your Sketch Pass info and receipt will be sent to your registered email after your purchase. Check your junk and promotion mailboxes if you can’t find it. If you have an account and have downloaded the Cloudjoi app, access your Sketch Pass on your phone.
When does the ALSW Sketch Pass start selling?
30th March to 18th April 2024: Official Pass opens noon 12pm Malaysia time GMT+8
What will the ALSW Penang Sketch Pass entitled to?
The pass provides access to opening ceremony & closing dinner, 2 demos, 4 sketchwalks, an optional night sketchwalk, a night sharing session and a goodie bag.
Who will be the Demonstrators?
Featuring 16 demonstrators from the Asia region, including experienced sketchers, artists, and emerging talents offering fresh perspectives on capturing scenes. Each Demo allows only 25 participants and operates on a first-come, first-served basis. Act fast to secure your spot!
Important reminder to complete the pass purchase:
• Select 2 Demos by different artists.
• Avoid choosing 2 Demos scheduled at the same time on the same day. It is to prevent missing out on one of your choices.
Is there a Workshop Pass available this year?
No, only the Sketch Pass is offered. There won’t be workshops with instructional guidance, exercises and one-on-one interaction with participants for this year.
Are there special meal options for vegetarians and Muslims?
Absolutely! You can choose your preferred meal options during the pass purchase.
Can I buy a pass for someone else?
No, as we identify participants by their registered email, purchasing a Sketch Pass for someone else is not possible. One pass per email is our policy. Buying passes for others using the same email will cause confusion, as each pass will be printed with individual demo selections.
Passes sold are non-transferable unless specific reasons occur.
Are there any minimum age requirements to enter the event?
Participants must be at least 12 years old at the time of the event. Participants under 12 years old must attend with a guardian. Both of them are required to obtain a Sketch Pass each.
Cancellation and refund
Unfortunately, we are unable to accommodate cancellations or refunds for the Sketch Pass. We sincerely apologize for any inconvenience this may cause and truly appreciate your understanding and cooperation in this matter. However, a minimum of 2 months prior to the event, we accept name transfers by email to: info.alswpg@gmail.com
Can I change my Demo selections after purchase?
Regrettably, Demo selections cannot be changed after your purchase.
Should I get travel insurance since I will be coming from abroad?
We recommend purchasing travel insurance for added peace of mind. We trust you to take full responsibility for your safety at ALSW Penang.
Where can I contact the organizer with any questions?
If you have any concerns, please email us at info.alswpg@gmail.com or
comment on any of our Facebook posts: https://www.facebook.com/ALSWPenang2024